Refund policy

Return & Exchange Policy

Return & Exchange Eligibility

Products can be returned or exchanged within 7 days after delivery, only if:

• The product is unopened and in its original packaging.
• The product is damaged or incorrect.

Non-Returnable Items

• Opened perfumes
• Used products

Refund Process

• Refunds are issued after inspection.
• Refunds are processed in cash for COD orders only, after inspection.

Cancellation

Orders can be cancelled before shipment confirmation.

Shipping Charges

• Paid by the customer unless the error or damage is from our side.

Documentation

A valid invoice or order confirmation is required for all return or refund requests.

Items must be returned in their original condition with all packaging and accessories intact.

Customer Service

Our customer service team aims to respond within 48 working hours.

For any questions, please contact us:

• Email: contactwadicos@gmail.com
• WhatsApp: +212 636-294937